Privacy Policy
Effective Date: August 2026
At Innovation Carpentry, accessible from https://www.innovationcarpentry.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Innovation Carpentry and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Information We Collect
When you request an estimate, contact us through our website forms, or engage our finish carpentry services, we may collect personal information including, but not limited to:
- Full name
- Email address
- Phone number
- Property / project address
- Details regarding your requested carpentry or woodworking project
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our finish carpentry services.
- Process estimate requests and project consultations.
- Communicate with you regarding project updates, service scheduling, and customer support.
- Send operational notifications, service confirmations, and invoice details.
- Improve, personalize, and expand our website and client service experience.
Mobile Messaging & SMS Privacy (A2P 10DLC Compliance)
Innovation Carpentry is committed to protecting your privacy and ensuring your personal mobile information is handled with absolute confidentiality.
Non-Sharing Disclosure for Mobile & SMS Data:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
SMS Opt-In & Usage:
By opting in to receive SMS text messages from Innovation Carpentry through our website forms or estimate requests, your phone number and consent data will strictly be used to provide project updates, consultation reminders, estimate follow-ups, and customer support regarding your requested services. SMS consent is completely optional and is never a condition of purchasing any services or requesting an estimate. Message frequency varies depending on weather events and service activity. Message and data rates may apply.
Opt-Out & Assistance:
You may opt-out of receiving SMS communications at any time by replying STOP to any text message received. For help or customer support, reply HELP or contact us directly at (781) 607-4500. Message and data rates may apply depending on your mobile carrier, and message frequency varies based on active project status.
Data Protection & Security
We implement a variety of administrative and technical security measures to maintain the safety of your personal information when you submit a request or enter your information on our site.
Third-Party Links & Services
Our website may contain links to external sites. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. This does not include trusted third parties who assist us in operating our website or servicing your project, so long as those parties agree to keep this information strictly confidential.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Website: https://www.innovationcarpentry.com
Innovation Carpentry
Phone / Text: (781) 607-4500